SHIPPING & RETURNS

SHIPPING POLICY

At Raine's Collection, we pride ourselves on providing a seamless shopping experience. Our shipping methods are designed to deliver your luxury hair extensions quickly and securely. We offer a range of shipping options to accommodate your needs, with transparent pricing that ensures no hidden fees. Our commitment is to keep you informed every step of the way, so you can enjoy your new look without delay!

All orders are processed within 3–7 business days unless otherwise stated.
Once your order has shipped, you will receive tracking information via email or text.
Shipping times may vary depending on carrier delays, weather conditions, or holidays.

We take great care in packaging your orders to ensure they arrive in perfect condition. Feel free to reach out if you have any specific questions about our shipping processes or if you need assistance with your order. Your satisfaction is our priority!

Raines Collection is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier

RETURNS & EXCHANGE POLICY

At Raine's Collection, we understand that sometimes a product may not meet your expectations. Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds on hair products that have been opened, worn, altered, or used. If you receive the wrong item or a defective product, you must contact us within 48 hours of delivery with photos and your order number.

For more details on how to process a return or exchange, please visit our FAQ section or contact our customer service team. We are dedicated to ensuring that you have the best shopping experience with Raine's Collection!